Privacy Policy

This Privacy Policy was last modified February 25, 2014.

Wovns.com knows that you care about your personal information. Wovns.com hopes to link designers, manufacturers, and buyers with the goal of creating a more meaningful design experience. We aim to increase access to the means of production, allowing artists and designers to pursue the deployment of custom textiles into broader contexts. Please read our Privacy Policy before submitting any personal information to us.

Customers, visitors, users, and others (known collectively or individually as "Users") who use www.wovns.com (the "Website") and provide personal information through the Website are subject to the terms of this Privacy Policy and the Wovns.com Terms of Use.
Wovns.com Privacy Policy applies only to Websites and services that are owned and operated by Wovns.com. This Privacy Policy does not apply to any third party products or services that may be included on our Website or in communications to you. We may use third-party advertising companies to serve or track ads on our website and other websites. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other websites in order to measure advertising effectiveness and to provide advertisements about goods and services that may be of interest to you.

Children Under 13

You must be 13 years and older to use the Website. Wovns.com does not knowingly or intentionally collect personal information online from children under the age of 13.

1. What information do we collect?

We collect personal information when you register with Wovns.com, when you visit the Website, when you make a purchase, or any time you provide information to Wovns.com about yourself. Wovns.com may combine information about you that we have with information we obtain from business partners or other companies.
Wovns.com automatically receives and records other non-personally-identifying information ("Non-Personal Information") on our server logs from your browser even if you do not register with Wovns.com, for example, your IP address, Wovns.com cookie information, and the pages you visit (see “Do we use Cookies?” below).

2. What do we use your information for?

We use Non-Personal Information for the following general purposes: to customize the advertising and content you see, improve our services, conduct research, and provide anonymous reporting for internal and external clients.
During registration you are required to give contact information (such as name and email address). We use this personally indefinable information to contact you about the services on our site in which you have expressed interest. When you register with Wovns.com and sign in to our services, you are not anonymous to us.
We request demographic and professional information (such as general location and profession) so we can provide you a more personalized experience on our site.
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form, including contact information (such as name, email and shipping address) and financial information (such as credit card number, expiration date and the 3 digit security code). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
If you opt in to our newsletter, register a user account, or make a purchase, we may contact you by email. We may receive a confirmation when you open an email.
If you choose to use our email referral service to tell a friend about our site and products, we will ask only for your friend’s email address. We will automatically send your friend a one-time email inviting them to visit the Website. WOVNS, LLC stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us at info@wovns.com to request that we remove this information from our database.
Wovns.com does not rent, trade, or share personal information with third parties except to provide products or services you've requested, when we have your permission, or under the following circumstances:
We use other third parties such as a shipping company to fulfill orders, a credit card processing company to bill you for goods sold on our website, and an email service provider to send out emails on our behalf. When you make a purchase on our website, create an account or sign up for our email list, we will share the necessary amount of personally identifiable information as necessary for the third party to provide that service, including your name, address, credit card information and email address. These third parties are prohibited from using your personally identifiable information for promotional purposes.
We provide Non-Personal Information to interested third-parties for purposes of understanding the usage patterns for certain content, services, advertisements, promotions, and/or functionality on the Website.
We may use third-party advertising companies to serve or track ads on our website and other websites. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other websites in order to measure advertising effectiveness and to provide advertisements about goods and services that may be of interest to you.
We use both your personal information and certain Non-Personal Information to improve the quality and design of the Website and to create new features, promotions, functionality, and services by storing, tracking, and analyzing User preferences and trends.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, or legal process served on our Website.
We may share personal information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Wovns.com’s Terms of Use, or as otherwise required by law.
In the event WOVNS, LLC goes through a business transaction, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred.
You will be notified when your personally identifiable information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
Keep in mind that any personal information, or comments that you voluntarily disclose on the Website, for example on comment pages, or on the blog forums, becomes publicly available. Your account name is displayed to other Users when you send and/or post messages through the Website. Please note that any comment or other content you post or send to the Website becomes published content and is not considered personally identifiable information subject to this Privacy Policy. Your messages and other information you make available in public areas of the Wovns.com website will be seen by people and organizations not related to or controlled by Wovns.com, and may be used by others to contact you.
If you use a blog on www.wovns.com, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these blogs, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these blogs.
We post customer news and/or events on our website which may contain personally identifiable information. We do obtain the customer’s consent via email prior to posting the news and/or event to post their name along with their news and/or event.

3. Do we use Cookies?

Yes. A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site and we do link the information we store in cookies to any personally identifiable information.
We use both session ID cookies and persistent cookies to help you navigate our Website. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.
We set a persistent cookie to store your passwords, so you don’t have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.
If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as the shopping cart and star rating, may be limited.
Wovns.com does utilize tracking technology to better understand site traffic patterns and use. However, none of the information collected via tracking technology is personally identifiable information.
The use of cookies by our partners, affiliates or tracking utility company is not covered by our privacy statement. We do not have access or control over these cookies.
If you click on a link to a third party site, including on an advertisement, you will leave Wovns.com and go to the site you selected. Because we cannot control the activities of third parties, we cannot accept responsibility for any use of your personally identifiable information by such third parties, and we cannot guarantee that they will adhere to the same privacy practices as Wovns.com. We encourage you to review the privacy statements of any other service provider from whom you request services.
Wovns.com may use web beacons in connection with e-mails sent to Wovns.com users, to let us know whether and when the email was opened. No personal information is transmitted through web beacons.

4. How do we protect your information?

Wovns.com implements a variety of security measures to maintain the safety of your personal information. For purchases made using Wovns.com, we use secure socket layer technology (SSL) which is industry standard for securing online transactions.
We limit access to personal information about you to employees who we believe reasonably need to come into contact with personal information to provide products or services to you or in order to do their jobs.

5. How can I opt out?

If you do not want to receive emails (including our newsletter) from us, you can use the "Unsubscribe" feature in any email we send to you or by adjusting your notification settings at http://www.wovns.com/
We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product or service from us but do not wish to receive any additional marketing material from us, you can indicate your preference on your account settings page (http://www.wovns.com/).
If your personally identifiable information changes, or if you no longer desire to maintain an account on Wovns.com, you may correct, update, amend, delete/remove or deactivate it by making the desired changes on your account settings page (http://www.wovns.com) or by emailing our support at accounts@wovns.com. We will respond to your request to access within 30 days.

6. International Users

If you are a User accessing the Website from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from United States laws, please be advised that through your continued use of the Website, which is governed by U.S. law and this Privacy Policy as incorporated in our Terms of Use, you will be transferring your information into the United States and you consent to that transfer.

7. Changes and Updates to This Privacy Policy

Wovns.com may update this policy at any time in its sole discretion and without prior notice. We will strive to notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Wovns.com account and/or by placing a notice on the Website.

If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.